Privacy Policy

Ezeki Privacy Policy

Last Updated: March 2026

Ezeki operates the website getezeki.com, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information, depending on how you interact with the Services and as permitted by applicable law:

Contact Details — Your name, address, billing address, shipping address, phone number, and email address.

Financial Information — Payment card information, transaction details, and other payment information necessary to process your orders.

Account Information — Your username, password, preferences, and account settings.

Transaction Information — Items you view, add to your cart, or purchase, as well as your order history including returns, exchanges, or cancellations.

Communications — Information you include in messages to us, such as customer support inquiries or feedback.

Device Information — Information about your device, browser, network connection, IP address, and other unique identifiers.

Usage Information — Information about how you interact with and navigate the Services, including pages visited and time spent on each page.

How We Collect Your Information

We may collect personal information from the following sources:

  • Directly from you — when you create an account, place an order, contact us, or otherwise provide information.
  • Automatically — through cookies and similar technologies when you visit or interact with the Services.
  • From service providers — who process your information on our behalf (e.g., payment processors, analytics providers).
  • From partners or third parties — such as advertising and marketing partners.

How We Use Your Personal Information

Providing and Improving the Services
We use your information to process your orders and payments, fulfill and ship your orders, manage your account, facilitate returns and exchanges, remember your preferences, and improve the overall shopping experience.

Marketing and Advertising
We may use your information to send promotional communications by email, show you relevant advertisements, and recommend products based on your purchase history and browsing activity. You can opt out of marketing emails at any time.

Security and Fraud Prevention
We use your information to authenticate your account, provide a secure shopping experience, and detect and prevent fraudulent or illegal activity.

Communicating with You
We use your information to respond to your inquiries, provide customer support, and send order-related notifications (shipping confirmations, delivery updates, etc.).

Legal Compliance
We may use your information to comply with applicable laws, respond to legal requests, and enforce our terms and policies.

How We Share Your Information

We may share your personal information in the following circumstances:

  • With Shopify and other service providers who perform services on our behalf, such as payment processing, shipping, data analytics, and customer support.
  • With marketing partners to deliver relevant advertising and promotional content.
  • When you direct us to, such as when using social media features on our Site.
  • Within our corporate group, including affiliates and subsidiaries.
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets.
  • To comply with legal obligations, respond to lawful requests, and protect our rights and the rights of others.

Shopify

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide the Services. To learn more about how Shopify uses your personal information, please visit the Shopify Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized content and advertising. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Services.

Third-Party Links

The Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Data Security and Retention

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

  • Right to Access — Request access to the personal information we hold about you.
  • Right to Delete — Request that we delete your personal information.
  • Right to Correct — Request correction of inaccurate personal information.
  • Right to Portability — Request a copy of your personal information in a portable format.
  • Right to Opt Out — Opt out of the sale or sharing of your personal information for targeted advertising.
  • Right to Object — Object to the processing of your personal information for certain purposes.
  • Right to Withdraw Consent — Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details below. We will respond within the timeframe required by applicable law.

Managing Communication Preferences

You may opt out of receiving promotional emails by using the unsubscribe link in our emails. Even if you opt out, we may still send non-promotional communications, such as order confirmations and delivery updates.

International Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not provide the same level of data protection. Where required, we rely on recognized transfer mechanisms, such as Standard Contractual Clauses, to ensure appropriate safeguards are in place.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will post the revised version on this page and update the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: getezeki@gmail.com
Website: getezeki.com/pages/contact

For the purpose of applicable data protection laws, we are the data controller of your personal information.